Ok, Lenovo - You Get One ChanceJune 23rd 2008 |
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After sleeping on it and cooling off from my outrage with Lenovo, I have decided to give Lenovo another chance. I called up their tech support and got some lady who attempted to fix my Blue Screen of Death error I was getting when Windows was booting.
The first thing she had me do was reset the BIOS to the original settings. "That'll do a whole lot," I thought to myself sarcastically. After rebooting the machine, it gave the same blue screen error and rebooted itself. Surprise, surprise. Then she told me to hold F11 which took me into an impressive system recovery application. I was originally mad that Lenovo did not ship a system CD with my computer, but I realize now that it's because all the factory defaults can be reset at any time without a CD. That's awesome.
After the recovery application tried to unsuccessfully repair the damaged files on my computer, it suggested a full system recovery - basically reformatting the whole machine. I wasn't happy about that, but thankfully, the software had a way for me to recover my few documents that I created on the machine before it crashed. After I backed up a few files, I let the system reset itself. It even gave me the option to not install all the pre-loaded shart that Lenovo puts on your computer (like AOL, and useless Lenovo software). That's awesome. I happily unchecked all of it.
Within an hour or so my laptop was back to "normal" running Vista. Now I'm installing my CS3 collection which takes longer than restoring the entire system. I have to say I am extremely impressed with their recovery software. BUT that still doesn't mean the computer is problem-free. I just did a clean install of the system and did diagnostics on the hardware - all the tests came back as "passed" so the hardware seems to be fine. Now I just have to install all my applications again and hope that it doesn't lock up at any point. If it does, it's off to Lenovo for repairs and the drama continues... Let's hope for the best.
On a different note, I just made my first blog post on XXXChurch.
Seems like most companies are throwing that on system recovery software. The only problem is when the HD dies, then your &^%#ed.
Frith
posted at 7:38 AM on Jun 24th 2008